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A recycle built for you
Realtors spend a lot of time eyeing new technology with barely a second look at their old technology -- the ancient (meaning maybe three-year-old) computers, printers, scanners and modems piling up in the back office. Often, these dinosaurs are too valuable to sell or throw away (what if I need them as backup?), but after a year or two gathering dust, they're piled into a trash can and tossed aside like yesterday's newspaper.

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Cool Tools:  Web surfing anywhere -- Awesome, dude
You've blocked off an afternoon to show homes, but after visiting the first listing, the home shopper decides that she prefers a home with a pool. You suddenly need a new roster of homes to show. Your MLS can be accessed through the Internet, but how do you do that on the road? You could lug a laptop everywhere or, alternately, lay out several hundred dollars for a Blackberry or Treo.

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Breaking news
Imagine this: A Web surfer scrolling through real estate Web sites stops at one of your listings. He likes the porch, the shade, the neighborhood. Without thinking, he pops off an e-mail requesting more information. A minute later, your cell phone rings and that message, translated into a digital voice, relays his request. You contact him immediately -- long before he has a chance to call your competition or forget how much he liked the house -- and it leads to a sale. That Internet-to-cell-phone service, called Messenger and a free benefit of Realtor membership, will be available from NAR within the next two months. For more info now, visit NAR's Center for Realtor Technology (CRT) Web site at http://www.crt.realtors.org/projects/messenger.