In this issue of Tech Team: In the Trenches, we familiarize you with steps that you can take to get the most from your call to our hotline.

How to Make the Most of Your Calls to the Tech Helpline
When you call your Tech Team, we want your experience to be as effective and efficient as possible. Here are some tips that will help you sail through the troubleshooting process. Click here...

Cool Tools: CD Label Makers
Most PCs now come equipped with CD burners. This creates exciting new marketing opportunities for Realtors. For example, listing brokers can create a buyer-oriented presentation for a particular listing, copy it to multiple CDs and apply an eye-catching promotional label. The CDs can then be left in a conspicuous place on the property so that prospective buyers who visit the property can re-experience the property when they get home. CDs are readily available, but where to get the labels? Here are two software packages that let you design and print jewel case covers and round CD labels:

• Dataland Software's CD Label Designer 2.0 - http://datalandsoftware.com
• Microvision Development's Surething CD Labeler Deluxe 4.0 - http://www.surething.com/ST/

Click here for a feature comparison chart.

Service News
One of our callers' favorite topics is Top Producer® 6/6i. If you have questions about Top Producer® 7, call Top Producer directly since that support is included in your fee. Whether you've purchased this program to help manage your customers, make labels, promote yourself or standardize some of the multiple facets of your real estate business, you may need assistance from time to time when you get stuck or can't quite remembers how to do the one function you need. Your Tech Team is only a phone call away to talk you through your question or problem.

Happy Computing,